1. What I am allowed and not allowed to do with the templates?
2. What is the difference between an exclusive and non-exclusive purchase?
3. Is it reasonable to make an 'exclusive' purchase of template that was already purchased before?
4. My transaction was suspended? Why? What can I do?
5. What do I receive when I order a template from MyWebSiteTemplate.com?
6. What is the best place to find photos/images for customization of my template?
7. What are the advantages of purchasing a website template?
8. In what format(s) are your templates available?
9. What is Adobe Photoshop?
10. Can you make a custom template for me?
11. Are your templates Microsoft FrontPage compatible?
12. Can you teach me how to build an HTML website from a PSD file.
13. What is the clipart library?
14. What software do you recommend for making HTML?
15. Can I resell your templates through my website and earn a commission?
16. Can I put low resolution thumbnails of templates on my website for my clients to choose designs?
17. How can I modify a template to suit my particular website?
18. Is it possible to use templates for developing websites for my customers?
19. Should I buy the same template for every page on my site?
20. How do I open the delivered template(s)?
21. What does a .zip file contain?
22. Is the license a one-time fee payment?

1. What I am allowed and not allowed to do with the templates?

You can:

• Build any website using the template in any way you like.
  

• Resell or redistribute templates (like we do).
  
• Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content provider companies and individuals.
  
• Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design).
  

2. What is the difference between an exclusive and non-exclusive purchase?

• Non-exclusive purchase - other people can also purchase the template you have chosen (after you have made your purchase).
  
• Exclusive Purchase - guarantees that you are the last person to buy this template. After an exclusive purchase occurs the template is permanently removed from the sales directory and is never available to other customers again. Only you and people who bought the template before you will own it.

3. Is it reasonable to make an 'exclusive' purchase of template that was already purchased before?

Yes. There is very small chance that you will find the same design online, as there are more than 3,000,000,000 webpages online now according to stats on www.google.com (check at the bottom).

4. My transaction was suspended? Why? What can I do?

Such non tangible products like website templates are a very easy target for carders (persons who use stolen credit card details in order to make purchases). That is why an advanced antifraud protection system was developed. This helps us to prevent fraud and keep website templates as rare as possible.

Most website template sellers do not provide own antifraud protection. This makes their products an easy target for carders. Carders spread templates around the world through 'warez' websites and 'warez' CDs.

Your transaction may be suspended when the antifraud system marks it as a suspicious one. You will need to wait a few hours while our operator calls the merchant services provider and checks your transaction manually. Your details will be moved to a white list if everything goes well, meaning that you should never have a purchase suspended again.

5. What do I receive when I order a template from MyWebSiteTemplate.com?

After you complete the payment via our secure form, you will receive a confirmation email with link(s) to download the zip file(s) . The .zip file(s) will contain PSD file(s), HTML file(s) and fonts. You will need an unzipping tool to open the .zip archive. Windows users may visit www.HotScripts.com or www.WinZip.com. Mac users may visit www.StuffIt.com.

6. What is the best place to find photos/images for customization of my template?

We recommend that you purchase images from www.clipart.com.

7. What are the advantages of purchasing a website template?

• Price - you get a high quality design for just $20-$50. You will not have to hire a web designer or external web design studio.
  
• Time frame - it usually takes 5-15 days for a good designer to produce a web page of such quality.
  Using a template from MyWebSiteTemplate.com, you can have your site customized and uploaded to the web on the same day that you purchase the template.

Website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop files. In most templates HTML is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage.

9. What is Adobe Photoshop?

Adobe Photoshop is the world's most popular graphics editing package. You can find more information about Photoshop and download a free trial version at http://www.adobe.com/products/photoshop/main.html

10. Can you make a custom template for me?

Unfortunately at this time we are not taking requests for custom templates. We do however offer thousands of pre-made templates, and hope that you can find one that is suitable for your site.

11. Are your templates Microsoft FrontPage compatible?

Most templates come with HTML that is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage. Please check the 'Sources available for this template' section in the template preview windows.

12. Can you teach me how to build an HTML website from a PSD file?

Please see our Tutorials Page, specifically the Website Template Customization tutorial for details on creating your website using a PSD file.

13. What is the clipart library?

The clipart library is a selection of elements that may become helpful during creation of websites usign website templates.

The elements that are included (quantity is aproximate):

• Arrows - 25 items
• Bullets - 10 items
• Buttons - 15 items
• Icons - 15 items
• Logos - 25 items
• Windows for content (ie. News box. etc.) - 3 items
• Other elements - 100 items

All of these elements are provided in Photoshop files in external layers. This makes easy to insert clipart library images in to your designs based on MyWebSiteTemplates.com website templates.

14. What software do you recommend for making HTML?

Apart from commercial products such as DreamWeaver and FrontPage, there are a number of free products around such as SiteAid that can be used for generating HTML.

15. Can I resell your templates through my website and earn a commission?

Yes, you certainly can. Please see our Affiliates Page for full details on this program.

16. Can I put low resolution thumbnails of templates on my website for my clients to choose designs?

Yes, of course.

17. How can I modify a template to suit my particular website?

Please check our tutorials:

• Tour of website template usage.
• Tour of flash intro template usage.
• Tour of logo template usage.

18. Is it possible to use templates for developing websites for my customers?

Yes. Our templates are perfect for designers who want to offer their customers a high-quality design and also save time and money.

19. Should I buy the same template for every page on my site?

No, you only need to buy the template once. After purchasing a template you may use the template as many times as you need for one website. Please note however that should you require the template for more than one website, you should purchase the template again for each additional website.

20. How do I open the delivered template(s)?

Templates are delivered in .ZIP format for fast downloading. You will need an unzipping tool to open this type of files. Windows users may visit www.HotScripts.com or www.WinZip.com. Mac users may visit www.StuffIt.com. Please try this on a sample template.

21. What does a .zip file contain?

You can receive this information by clicking on a template thumbnail. You will see a list of contents under the 'Sources available' title. You can also download our sample template and 'play' with it.

22. Is the license a one-time fee payment?

Yes, the payment for your template is a one-time fee - there are no additional charges.